Serial numbers at the till, technicians in the back, a warranty that has to find the customer.

Electronics retail is a shop plus a workshop. Remven keeps the people who sell and the people who repair on one chart, the customer who bought on a contact, and the job in field service or helpdesk when something comes back.

What you can do

1. 01

   Sales and service, one company

   The colleague at the till and the engineer at the bench share HR, not two unofficial orgs.

2. 02

   Warranty as a relationship

   The buyer is a contact. A ticket or a visit later still knows who they are.

3. 03

   Commission and overtime

   Payroll has to understand both the floor and the workshop. The hours and the deals are already on Remven.