Invoicing is what the customer owes, in a document they can pay. Lines come from quotations, projects or a simple bill. Status is sent, overdue, paid — not a colour on a spreadsheet. The same contacts and companies as CRM, so “who do we bill” is not a debate.
What you can do
- 01
From the work you already did
A signed quotation or billed time becomes lines. You are not inventing the invoice from memory.
- 02
Compliant enough to send
Tax, language and the legal entity on the letterhead come from the company record, not a Word template.
- 03
Follow-up is an activity
Overdue is a list with owners. Collections is work on the contact, not a side CRM in accounting.