Surveys is structured feedback: a form, an audience, a set of answers you can read later. A score is not the end — a poor answer can open a follow-up on the contact. HR can use the same idea for people; sales can use it for customers.
What you can do
- 01
Forms with a home
A survey belongs to a campaign, a review cycle or a customer. It is not an anonymous link on a wall.
- 02
Answers on the person
When you know who answered, the next conversation starts from that, not from a dashboard average.
- 03
Bilingual questions
Ask in Arabic and English. People reply in the language they were asked in.