Services is how Remven delivers. Helpdesk for the queue, projects for the plan, field service for the van, timesheets for the clock that finance will bill. The customer is the same company sales already closed. The people who do the work are the same employees HR already holds.
What you can do
- 01
A queue with a clock
Tickets and SLAs, so a complaint is not an email an agent took on holiday.
- 02
A plan with owners
Projects and field jobs have who, when and where. The map and the milestone are two views of work.
- 03
Hours that invoice
Timesheets close the loop to Finance. If it took a day, the books can say so.